Refund Policy
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Refund Policy
Refunds for cancelled or unsatisfactory rides.
Cancellation
- Cancel 2+ hours before pickup = 100% refund
- Cancel within 2 hours = ₹100 cancellation fee
- No-show at pickup = full charge
Service Issues
- Driver no-show = full refund + complimentary next ride 10% off
- Vehicle issues = pro-rated refund based on distance covered
Process
Email refund request to [email protected] within 7 days of ride. Refund processed within 5-7 business days via original payment method.
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